Refund policy

We hope you love everything you purchase from us! 🤍 If something doesn’t work out, we’re happy to offer an exchange or store credit within 30 days of purchase or delivery.

To be eligible for a return, items must be unworn, unwashed, and in original condition with tags attached.

FINAL SALE ITEMS
The following items are final sale and cannot be returned or exchanged:

• Sale or clearance items

• Jewelry

• Hats & hair accessories

• Gift cards

HOW TO START A RETURN
To start a return, please contact us at onetwentysevenco@outlook.com.

Returns will need to be sent to:

One Twenty Seven Co.
5961 Washington Pike Rd
St Mary, OH 45885

ONLINE ORDERS
Customers are responsible for return shipping costs. Original shipping charges are non-refundable. We recommend using a trackable shipping method, as we are not responsible for lost return packages.

DAMAGED OR INCORRECT ITEMS
If you receive a damaged or incorrect item, please contact us within 3 days of delivery with photos so we can make it right.

STORE CREDIT
Approved returns will be issued as store credit. We do not offer refunds to the original form of payment.

Thank you for shopping small and supporting our boutique! 🤍